Cert II Security Operations

Certificate II In Security Operations

CPP20212 Certificate II in Security Operations - Unarmed & Crowd Controller (Class 1)

Course Information:

Are you interested in becoming a Security Officer in Queensland? This course covers everything you need to know to apply for your Security Officer (Unarmed) and includes Crowd Controller you will also learn the skills to become a licensed Crowd Controller and work in Pubs, Night Clubs, Concerts, Major Events and other functions.

Our comprehensive training program includes an introduction to the private security industry, legal studies, ethical standards, performance management, team work, communication skills, risk management, incident management, reporting, security officer duties and responsibilities, crowd controller responsibilities, defensive techniques and first aid. This program incorporates a combination of theory and practice through presentations, group discussions, role plays and self-paced learning.


Must be 18 years or age or older and have had no criminal convictions in previous 10 years to be eligible for a Security Providers Licence.

Core Units

  • CPPSEC2001A Communicate effectively in the security industry
  • CPPSEC2002A Follow workplace safety procedures in the security industry
  • CPPSEC2003A Work effectively in the security industry
  • CPPSEC2004A Respond to security risk
  • CPPSEC2005A Work as part of a team
  • CPPSEC2006A Provide security services to clients

Elective Units

  • CPPSEC2011A Control access to and exit from premises
  • CPPSEC2012A Monitor and control individual and crowd behavior
  • CPPSEC2014A Operate basic security equipment
  • CPPSEC2015A Patrol premises

(Partial Certificate III in Security Operations)

Core Units

  • CPPSEC3002A Manage conflict through negotiation
  • CPPSEC3003A Determine response to security risk situation
  • CPPSEC3007A Maintain security of environment

Elective Units

  • CPPSEC3013A Control persons using empty hand techniques


Own paced manual home study (recommended study two weeks prior to classroom) Plus 2 Days Classroom.

Book a training course


Cert II Security Operations

CPP20212 Certificate II in Security Operations - Unarmed & Crowd Controller (Class 1)


Self paced plus 2 days class room



Training Courses

First Aid and Public Safety




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