Workplace Ombudsman

Posted on 01-Sep-2010

The Fair Work Ombudsman is the central point of contact for free advice and information on the Australian national workplace relations system. The Fair Work Ombudsman also investigates workplace complaints and enforces compliance with national workplace laws. The Federal Workplace Ombudsman has initiated legal action in the Federal Magistrates Court against Adrian Luik, of Arkana Road, the Gap. It alleges that Luik’s former company Alexander Rose – trading as Javelin Security Services – failed to properly pay one of its patrol officers employed between March and May, 2006. Workplace Ombudsman Executive Director Michael Campbell says Luik is named as the respondent because the company has since been wound up and deregistered.

In Queensland last financial year the workplace watchdog recovered $6.445 million for underpaid workers. The Fair Work Ombudsman does this by:

  • Providing information, education and advice on Commonwealth workplace laws
  • Investigating complaints or suspected contraventions of workplace laws
  • Taking court action to enforce workplace laws.

The Fair Work Ombudsman is an independent statutory agency created by the Fair Work Act 2009 along with Fair Work Australia – the national workplace relations tribunal. The Office of the Fair Work Ombudsman consists of the Fair Work Ombudsman, supporting staff and Fair Work Inspectors. Fair Work Inspectors provide advice, and investigate and resolve complaints and potential breaches of workplace law.

The Fair Work Ombudsman promotes harmonious, productive and co-operative workplaces. It also monitors compliance and investigates breaches of national workplace laws. The functions of the Fair Work Ombudsman, as set out in the Fair Work Act 2009, include: The Fair Work Ombudsman offers employers and employees free information and advice on pay, conditions, and workplace rights and obligations under the national workplace relations system. Information and guidance material in the form of fact sheets, templates and Best Practice Guides, is provided on the Fair Work Ombudsman’s website and Fair Work Online. The Fair Work Ombudsman conducts targeted campaigns and audits. Targeted campaigns aim to inform employers in a specific industry of their obligations, and ensure that they understand and comply with Commonwealth workplace laws. Fair Work Inspectors generally start an investigation once a complaint has been made. The severity of the complaint determines the course of action taken by the Fair Work Ombudsman.

The Fair work ombudsman is an independent statutory office created by the Fair Work Act 2009.Functions includes promoting harmonious, productive and cooperative workplace relations and ensuring compliance with Commonwealth workplace laws. In exercising these functions, this organization:

  • offer people a single point of contact for them to get accurate and timely advice and information about Australia’s workplace relations system
  • educate people working in Australia about their workplace rights and obligations
  • investigate complaints or suspected contraventions of workplace laws, awards and agreements
  • Litigate to enforce workplace laws and deter people from doing wrong in the community.
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